What is your booking and deposit policy?

To secure your appointment, please submit your booking request and deposit. All deposits are refundable before 48 hours of your scheduled booking. Any cancellations after this period are non-refundable and can only be applied to a future booking.

What is your cancellation policy?

Cancellations can be made 48 hours before your scheduled appointment via e-mail or DM. Any cancellations after this period are subject to forfeiting your deposit. Unfortunately, no exceptions can be made after this period as I spend money, time, and effort preparing for each scheduled booking.

Can I reschedule my appointment?

All appointments can be rescheduled 48 hours before your appointment. Any rescheduled appointments prior to this time will have their deposit applied to the rescheduled booking.

Where can I contact you?

If you have any questions or concerns about our salon policies, you send me an email at rivbhair@gmail.com. Please note, all inquiries will be responded to within two to three business days.